Article 1 – Application of conditions

The Seller is hereby defined as being GEPRO S.A., the Buyer is hereby defined as being the signatory Company or Individual having accepted to be bound by these Conditions of Sale. The General Conditions of Sale shall apply exclusively to all sales agreed by GEPRO S.A. No other conditions are binding upon the Seller unless previously agreed to in writing by the Seller. Information in catalogues, price lists, Internet sites, notes, etc are for information only and as such are subject to change by the Seller without notice, any changes shall thereafter apply to all orders upon confirmation of the order by GEPRO S.A

Buyer’s placing of an order or accepting an offer made by the Seller constitutes Buyer’s unconditional acceptance of these General Conditions.

These Conditions are the sole applicable conditions, and they are accepted by the Buyer upon confirmation of the order.

Article 2 – Service

GEPRO S.A. guarantees home delivery of quality merchandise. Customer satisfaction is our highest priority.
GEPRO S.A. deems that information on its merchandise is complete and correct.

Article 3 – Right of withdrawal

If the delivered merchandise fails to meet Buyer’s needs, the Buyer may return the merchandise within seven days of receipt, as new and in its original packaging. The merchandise is returned at the Buyer’s expense and at his own risks and perils. Upon receipt of the merchandise, and having checked for damage, the Buyer shall receive a full reimbursement. This is applicable for skulls, but not for DVDs. A free demonstration DVD is available upon request to help you when ordering.

Article 4 – Security

No personal data shall be passed on to third parties by GEPRO S.A. other than information necessary to fulfil the order (to postal services for example). Complete confidentiality shall be respected regarding personal information.

Article 5 – Prices

Payment of all items is to be settled upon ordering. Billing upon delivery may be possible in exceptional circumstances for public administrations only. Billing upon delivery is entirely at our discretion. Nonetheless, until receipt of full payment, merchandise remains the property of GEPRO S.A.

Prices are in Euros, but no additional commission will be charged for payment in Swiss Francs.

GEPRO S.A. is not subject to VAT. Prices are ex-VAT when goods are sent from Switzerland.

Prices, delivery times and technical specifications are subject to change without notice.
Our prices in Swiss Francs are regularly updated to account for variations in Euro exchange rates. Prices quoted when ordering are binding.

To allow for price variations, quotes remain valid for 8 days only. Issuing of quotes or confirming orders does not constitute an obligation to deliver. If prices rise or specifications change, the Buyer shall receive a fresh order confirmation.

For all payments, bills are automatically issued and sent to the billing address.

Our products are shipped from Switzerland (no taxes), you might be asked VAT by custom of the destination country

Article 6 – Methods of payment

Customers may choose to pay by credit card, bank transfer, postal order to the order of GEPRO.
For internet orders from www.gepro.ch, orders take effect upon receipt of cash for transfers, and upon debiting of Buyer’s account for bank cards.

Article 7 – Products

Resale of any goods purchased from GEPRO is prohibited.
GEPRO reserves the right to sell limited quantities of some products.
If a product is unavailable upon dispatch, the Client shall not be billed and shall be informed by email.

Article 8 – Ordering

The contact enters into force once the internet order has been placed and received by GEPRO S.A. Having placed and paid for their order by bank card, the Buyer shall have one hour to cancel. Cancellation is impossible once this time limit has elapsed.
GEPRO S.A. will confirm all orders. Credit cards will not be debited until dispatch of merchandise.
Any offer of sale is dependent on sufficient stock levels. Shall be considered null and void any contractual clauses added by the Buyer without the Seller’s written consent which may contradict these general conditions or the specific conditions as set out in the quote.

Article 9 – Delivery

Once GEPRO S.A. has confirmed the order, the items ordered shall be sent to the delivery address the Client has stipulated. GEPRO S.A. reserves the right to refuse delivery in the event of adverse transport conditions: e.g. war, strike or other general postal restrictions.
If the merchandise is out of stock, delivery deadline is for information only. If GEPRO is unable to deliver by the deadline, the client shall receive a new deadline.

GEPRO S.A. shall not be held liable for any event outside its control such as manufacturing delays, late delivery, production stoppages, etc.

Article 10 – Shipping

The Seller shall be liable for risks and perils of shipping (loss, damage or theft) unless the Buyer has contracted his own carrier in his own name. Delivery can only be assured if the Buyer is fully up to date in all his obligations to the Seller, irrespective of their nature.

The Seller shall be liable for shipping risks, provided that the Buyer checks the merchandise upon delivery and writes any reservations on Carrier’s shipping form – even for ex-works purchases. Unless agreed otherwise, the Seller is free to choose the Carrier. The Buyer agrees to reject any excessively damaged packages. For goods lost during shipping, Carrier’s inquiries vary in length from 1 – 3 weeks. If reservations are issued upon delivery, the Buyer agrees to send them within 48 hours and in writing by recorded delivery both to the Carrier and, a copy, to GEPRO: GEPRO SA, 20 avenue de l’Industrie CH 1870 Monthey Switzerland.

Article 11 – Guarantee

The Seller shall be liable for risks and perils of shipping (loss, damage or theft) unless the Buyer has contracted his own carrier in his own name.

Delivery can only be assured if the Buyer is fully up to date in all his obligations to the Seller, irrespective of their nature. The Seller shall be liable for shipping risks, provided that the Buyer checks the merchandise upon delivery and writes any reservations on Carrier’s shipping form – even for ex-works purchases. Unless agreed otherwise, the Seller is free to choose the Carrier. The Buyer agrees to reject any excessively damaged packages.

For goods lost during shipping, Carrier’s inquiries vary in length from 1 – 3 weeks. If reservations are issued upon delivery, the Buyer agrees to send them within 48 hours and in writing by recorded delivery both to the Carrier and, a copy, to

GEPRO: GEPRO SA, 20 avenue de l’Industrie CH 1870 Monthey Switzerland

Article 12 – Title contingency

For the period covering delivery to transfer of ownership, the Seller shall be liable for all risks of loss theft or destruction.

Failure of the Buyer to respect any payment obligations shall afford the Seller the right to demand immediate restitution of any delivered merchandise.

Article 13 – Avoidance clause

If the Buyer fails to fulfil any one of his obligations, the sales contract shall be annulled and the merchandise returned – if the Seller so chooses – to the Seller within 48 hours of the Buyer’s failure to respond to the official payment demand letter and irrespective of any damages the Seller may later claim from the Buyer. Under such circumstances, the Seller shall be entitled to compensation from the Buyer of 10% of the sale value.

Article 14 – Place of jurisdiction: applicable law

If all non-litigious means of dispute resolution have been exhausted, any litigation arising hereunder relating to the creation, processing and conclusion of contractual obligations between signatory parties shall be referred only to the courts in Monthey having jurisdiction for the Seller’s head office, irrespective of the conditions of sale or method of payment, even in the case of multiple defendants or introduction of third party, the Seller shall have the right to proceed to the territorially competent court of law under whose jurisdiction the Buyer’s Head Office falls. The applicable law for this contract is Swiss law. Expressly disregarding the Vienna Convention with regard to the international nature of merchandise.

GePro is :

Quality commitment

Gepro has been manufacturing products and collaborating on quality training since 1984.

Secure payment

We do not have access to your bank card numbers.

Skill

We work with specialists in the methods taught. We know them personally.